SHIPPING, RETURNS AND EXCHANGES
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UK Orders
Standard UK shipping is £6.
Please allow up to 3 working days for us to prepare your order. We use Royal Mail 1st Class Signed For service in most cases and process orders Monday to Friday.
If you need your order urgently, feel free to email us — we’ll do our best to accommodate.
Please note: Once your order leaves us, any shipping delays are outside of our control.
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RETURNS AND EXCHANGES
Please note : ​​​​All sales are final as each capsule collection produced is created in limited run small batches.
Exchanges are accepted on full-priced items only, and must be requested within 14 days of receiving your order.
To begin a return, please email us at studioleoniecompany@gmail.com to receive confirmation and the return address.
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Return shipping costs are the responsibility of the customer. We recommend using a tracked service.
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Items must be returned in their original, unworn, and re-sellable condition.
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Please include your name and order number inside the package.
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Once we’ve received your return, please allow up to 10 business days for your refund to be processed.
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We cannot refund items that are lost or damaged in transit.
Final Sale Items
Please note the following items are final sale and not eligible for exchanges:
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Sale items or items purchased using a promotional discount
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CURIO one of a kind pieces
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INTERNATIONAL ORDERS
Please email us first for any inquires on international orders.